Information about cookies and tracking technologies used on our platform
Last updated: May 2026
This Cookie Policy explains how SelfGo uses cookies and similar technologies (such as mobile app SDKs, local storage, and pixel tags) on our website www.selfgo.fr and within our iOS and Android mobile applications.
By using our platform, you agree to the use of cookies as described in this policy, subject to your consent choices for non-essential cookies.
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your actions and preferences over a period of time.
In our mobile apps, we use the equivalent of cookies — including local storage, session identifiers, and SDK identifiers — to provide similar functionality.
These are essential for the platform to function and cannot be disabled. They do not require consent.
| Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Security: prevents cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 12 months |
| language | Stores your language preference | 12 months |
| booking_draft | Saves your in-progress booking | 24 hours |
| cf_clearance, __cf_bm | Cloudflare security and bot protection | 30 minutes – 30 days |
These improve your experience by remembering your preferences.
| Name | Purpose | Duration |
|---|---|---|
| recent_addresses | Remembers your recent pickup/drop-off addresses | 6 months |
| preferred_vehicle | Remembers your preferred vehicle type | 6 months |
| currency_format | Stores currency display preferences | 12 months |
These help us understand how users interact with our platform so we can improve it.
Microsoft Clarity
We use Microsoft Clarity to capture anonymized session recordings, heatmaps, and click maps. Clarity does NOT track users across other websites and does NOT use this data for advertising or sell it to third parties.
For more information, see the Microsoft Privacy Statement.
| Name | Purpose | Duration |
|---|---|---|
| _clck (Microsoft Clarity) | Stores a unique anonymous user ID | 1 year |
| _clsk (Microsoft Clarity) | Connects multiple page views into a single Clarity session | 1 day |
| CLID (Microsoft Clarity) | Identifies first-time vs. returning Clarity users | 1 year |
Our mobile applications use the following SDKs (Software Development Kits) which act similarly to cookies:
| SDK | Purpose | Type |
|---|---|---|
| Capacitor (native bridge) | Core app framework for iOS/Android | Strictly Necessary |
| SumUp Payment SDK | Secure in-app payment processing | Strictly Necessary (for paid bookings) |
| Apple Push Notification Service (APNs) | Push notifications on iOS | Functional (with consent) |
| Firebase Cloud Messaging (FCM) | Push notifications on Android | Functional (with consent) |
| Google Maps SDK | Map display and route visualization | Strictly Necessary |
| Microsoft Clarity Mobile SDK | Anonymized usage analytics | Analytics (with consent) |
You can manage app permissions and analytics consent through:
Some cookies are set by third-party services we use:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | Security and performance | cloudflare.com/privacypolicy |
| Microsoft Clarity | Anonymous behavioral analytics | privacy.microsoft.com |
| SumUp | Payment processing (only on payment pages) | sumup.com/privacy |
| Google Maps | Map display | policies.google.com/privacy |
When you first visit our website, a cookie consent banner appears, allowing you to:
You can change your preferences at any time by clicking "Cookie Settings" at the bottom of any page.
In the SelfGo app:
You can also control cookies through your browser settings:
Note: Disabling strictly necessary cookies may prevent the platform from functioning correctly (e.g., you won't be able to complete a booking).
We respect "Do Not Track" (DNT) signals sent by your browser. When DNT is enabled, we do not load Microsoft Clarity or other analytics SDKs.
Cookies are categorized by duration:
We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. The "Last updated" date at the top of this page reflects the most recent revision.
For material changes, we will:
If you have questions about our use of cookies or tracking technologies: